We collect your personal information, and we carefully handle and protect the collected personal information in accordance with the regulations below.
Purpose of Use
- For membership management and service implementation
- For survey and monitor recruitment
Provided to 3rd Parties
- Purpose of provision to third parties
To make reservations for each service
- Personal information items provided
Name, address, phone number, etc.
- Means/method of provision
Fax or email, etc.
- The person who receives the information and the type and attributes of the organization
Accommodations, rental car companies, etc.
- If there is a contract regarding the processing of personal information
Accommodations, rental car companies, etc.
- Implementation of 3D Secure
In line with the introduction of the 3D Secure security system, our company will provide the following personal information collected from customers to the credit card issuer used by the customer, for the purpose of detecting and preventing fraudulent use: Name, telephone number, email address, and information related to the customer’s internet usage environment.
If the customer’s card issuer is located overseas, the above information may be transferred to the country where the issuer is based.
However, as our company is unable to identify the customer’s card issuer or the country in which it is located based on the collected information, we are unable to provide details regarding the following personal data protection measures:
- The name of the foreign country where the information is transferred
- Information regarding the personal data protection system of that country
- The personal data protection measures adopted by the card issuer
For reference, information on personal data protection systems in various countries is available on the website of Japan’s Personal Information Protection Commission: https://www.ppc.go.jp/
If the customer is a minor, the use of this service requires prior consent from a parent or legal guardian.
Entrustment of Personal Information-related Work
In order to provide you with the best service, we outsource some of our business operations to external parties, and we may pass on your personal information to companies that have been entrusted with the work. In this case, a company that is recognized as managing personal information carefully is selected as a consignee, and necessary matters to prevent personal information leakage, such as management and confidentiality of personal information, are stipulated through contracts, etc. to ensure careful management.
Arbitrariness of Personal Information Submission
Your submission of personal information to us is optional. However, please note that if personal information is not submitted, you may not be able to receive a response or service from us.
Regarding requests for disclosure, etc.
You have the right to request notification of the purpose of use of your personal information, disclosure, modification, addition or deletion of content, suspension of use, deletion, and suspension of provision to third parties. For further information, please contact the contact information below or check the “Privacy Policy“.
Personal Information Inquiry Counter
Coocom Co., Ltd. Personal Information Inquiry Counter
405 Central Park Tower La Tour Shinjuku, 6-15-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023
TEL: 050-5846-4327 (Monday to Friday: 10:00 to 14:00) FAX: 03-3345-8190 (24-hour reception)
Person responsible for personal information: Personal information protection manager Representative director Takao Ushida
